Mobile phones have become an integral part of our lives, allowing us to stay connected with others at all times. However, there are times when we encounter issues with our devices that can be frustrating and inconvenient. One such problem is when the screen of our mobile phone does not turn on after a call. In this troubleshooting guide, we will explore some possible reasons for this issue and provide solutions to help you resolve it.
Possible Causes
There can be several reasons why your mobile phone screen may not turn on after a call. Here are some possible causes:
1. Proximity Sensor Issue
Most modern smartphones are equipped with a proximity sensor, which is responsible for turning off the screen when the device is held close to your ear during a call. If the proximity sensor is not functioning properly, it may cause the screen to stay off even after the call ends.
2. Software Glitch
Software glitches can occur on any device, including mobile phones. A software glitch may cause the screen to freeze or become unresponsive after a call. This can be due to a bug in the operating system or an issue with a specific app.
3. Battery Drain
If your mobile phone’s battery is critically low or drained completely, it may not have enough power to turn on the screen after a call. This can happen if you have been using your phone extensively or if the battery is old and no longer holds a charge effectively.
4. Physical Damage
In some cases, physical damage to your mobile phone, such as a cracked screen or water damage, can cause the screen to malfunction. If you have recently dropped your phone or exposed it to water, it is possible that the screen is not turning on due to this damage.
Solutions
Now that we have identified some possible causes, let’s explore some solutions to help you resolve the issue of your mobile phone screen not turning on after a call:
1. Restart Your Phone
One of the simplest solutions to try is restarting your phone. This can help reset any temporary software glitches that may be causing the issue. Press and hold the power button until the power menu appears, then select the restart option.
2. Check Proximity Sensor Settings
If the proximity sensor is causing the problem, you can check the settings on your phone to ensure it is functioning correctly. Go to the settings menu and look for the option related to the proximity sensor. Make sure it is enabled and working as intended.
3. Charge Your Phone
If your phone’s battery is critically low or drained completely, connect it to a charger and let it charge for a while. Once the battery has enough power, try turning on the screen again after a call.
4. Perform a Factory Reset
If all else fails, you can try performing a factory reset on your phone. This will erase all data and settings on your device, so make sure to back up any important information before proceeding. Go to the settings menu, look for the reset option, and follow the on-screen instructions to perform a factory reset.
Conclusion
Experiencing issues with your mobile phone can be frustrating, especially when the screen does not turn on after a call. By following the troubleshooting guide above, you can identify the possible causes of this issue and try the suggested solutions to resolve it. If the problem persists, it may be necessary to seek professional assistance or contact the manufacturer for further support.
Remember to always handle your mobile phone with care and protect it from physical damage to prevent any future issues. Regularly updating your phone’s software and apps can also help prevent software glitches and improve overall performance.