Troubleshooting Guide: Mobile Phone Screen Not Responding to Touch After Drop
Troubleshooting Guide: Mobile Phone Screen Not Responding to Touch After Drop
Introduction
Dropping your mobile phone can be a frustrating experience, especially when the screen stops responding to touch. However, before you panic and rush to get it repaired, there are a few troubleshooting steps you can take to potentially resolve the issue yourself. In this guide, we will walk you through some common solutions to help you get your mobile phone screen back to normal.
1. Restart Your Phone
One of the first steps you should take when your mobile phone screen is not responding to touch after a drop is to restart your device. Press and hold the power button until the “Power Off” option appears on the screen. Tap on “Power Off” and wait for your phone to completely shut down. Once it’s off, press and hold the power button again until you see the manufacturer’s logo. This simple restart can often fix minor software glitches that may be causing the unresponsive touch screen.
2. Check for Physical Damage
After a drop, it’s essential to inspect your phone for any physical damage that may have occurred. Carefully examine the screen for cracks, chips, or any signs of damage. If you notice any visible damage, it’s likely that the touch screen is not working due to a hardware issue. In such cases, it’s advisable to take your phone to a professional technician for repair.
3. Remove the Screen Protector or Case
Sometimes, the screen protector or case on your mobile phone can interfere with the touch screen’s functionality. If you have a screen protector or a case installed, try removing it to see if it makes a difference. Clean the screen carefully to remove any dust or debris that may be affecting the touch sensitivity. Once you’ve removed the protector or case, restart your phone and check if the touch screen is responding properly.
4. Calibrate the Touch Screen
If your mobile phone has a calibration feature, you can try calibrating the touch screen to improve its responsiveness. The calibration process may vary depending on the device, but generally, you can find it in the settings menu under “Display” or “Touchscreen.” Follow the on-screen instructions to calibrate the touch screen. This process will recalibrate the touch sensitivity and may resolve any issues caused by misalignment.
5. Perform a Factory Reset
If none of the previous steps have resolved the issue, you can try performing a factory reset on your mobile phone. Keep in mind that this will erase all data on your device, so it’s crucial to back up your important files before proceeding. To perform a factory reset, go to the settings menu and look for the “Backup & Reset” option. Select “Factory Data Reset” and follow the instructions to reset your phone to its original settings. After the reset is complete, check if the touch screen is working correctly.
Conclusion
Experiencing a non-responsive touch screen after dropping your mobile phone can be frustrating, but there are steps you can take to troubleshoot and potentially resolve the issue. Restarting your phone, checking for physical damage, removing screen protectors or cases, calibrating the touch screen, and performing a factory reset are some of the common troubleshooting steps you can try. If none of these solutions work, it’s advisable to seek professional help for further diagnosis and repair.
